Benefits of a Protection Plan

Comfortmaster Service Plans Provide Valuable Protection

To learn more about our plans and read the general terms and conditions, please view the Comfortmaster Service Plans brochure below.
 

Tracey Energy offers three choices in Comfortmaster Service Plans, and we strongly recommend that you purchase this valuable form of protection for your heating equipment. With any one of our plans, you get three important benefits:

  • An annual tune-up that reduces the chance of a system failure and restores your system to peak operating efficiency. A well-tuned system uses 5% less fuel than an untuned one, which amounts to a fuel savings of $100 or more for most homes in a typical year.
  • An assurance of 24-hour response to heat emergencies. If your heat ever goes out on a cold winter night, you'll greatly appreciate a prompt response from Tracey Energy.
  • Cost savings in the event of a repair. Our Bronze plan includes a 20 percent discount on parts and labor. Our Silver and Gold Plans cover 100 percent of the cost of repairs to the components that they cover.

Here is an overview of our plans.

For Oil Heating Equipment

Bronze Comfortmaster Service Plan

  • Regularly scheduled heating system tune-up (see details below)
  • 20 percent discount, including labor, on repair or replacement of parts covered by the Gold and Silver plans (see Comfortmaster Service Plans brochure for lists of covered parts)
  • Emergency service for heat outages 24 hours a day (Oct. 1 to March 31)

Silver Comfortmaster Service Plan

  • Regularly scheduled heating system tune-up (see details below)
  • 100 percent coverage, including labor, on repair or replacement of parts covered by the Silver plan for the main zone (see Comfortmaster Service Plans brochure for lists pf covered parts)
  • 20 percent discount, including labor, on repair or replacement of parts covered by the Gold plan (see ComfortMaster Service Plans brochure for lists of covered parts)
  • TankSure coverage for your heating oil tank
  • Emergency service for heat outages 24 hours a day (Oct. 1 to March 31)

Gold Comfortmaster Service Plan

  • Regularly scheduled heating system tune-up (see details below)
  • 100 percent coverage, including labor, on repair or replacement of parts covered by the Gold and Silver plans for the main zone (see Comfortmaster Service Plans brochure for lists of covered parts)
  • Emergency service for heat outages 24 hours a day (Oct. 1 to March 31)
The regular scheduled tune-up provided in each plan includes:
  • Vacuum clean the heating unit, smoke pipe and chimney base, if accessible and as needed
  • Conduct tests to restore system to peak performance
  • Adjust burner for maximum efficiency
  • Clean and adjust electrodes and nozzle assembly
  • Lubricate all motors, bearings, fans and circulators
  • Replace nozzle and heating oil filter
  • Test and adjust all safety and operating controls
  • Inspect flue pipe, barometric damper and combustion chamber
  • Test heating oil pump operation
  • Inform customer of equipment condition via written report

Comfortmaster Oil-Fired Water Heater Plan

(Add to any Comfortmaster Plan above)
  • Regularly scheduled tune-up
  • 100 percent coverage, including labor, for repair or replacement of all oil burner components and controls
  • This supplemental plan can only be purchased in conjunction with one of the above-mentioned Comfortmaster Service Plans

For Gas Heating Equipment

gas_air_plans.pngComfortmaster Gas Service Plan

  • Annual system tune-up and safety inspection
  • 24-hour emergency service, 7 days a week
  • 20% discount on parts and labor costs associated with any necessary heating system repairs

 

Comfortmaster Premium Gas Service Plan

  • Annual system tune-up and safety inspection
  • 24-hour emergency service, 7 days a week
  • No charge on parts and labor costs associated with necessary repairs to 11 important gas heating system components, and a 20% discount on all other parts

For Air Conditioning Equipment

gas_air_plans.pngComfortmaster Cool Air Conditioning Service Plan

  • Annual system tune-up and safety inspection
  • Emergency service available
  • 20% discount on the parts and labor costs associated with any necessary air conditioning system repairs

 

 

 

 

 

 

Loyalty Credits

As a way of saying "thank you" to our valued customers, we offer $50.00 in loyalty credits for each year you participate in a Comfortmaster Service Plan. You can use these credits toward the installation or replacement of selected comfort equipment.

To enroll in a Comfortmaster Service Plan, please visit your Account Page.

Proudly Serving:

  • New Haven
  • East Haven
  • West Haven
  • Orange
  • Milford
  • Woodbridge
  • Bethany
  • Cheshire
  • Hamden
  • Wallingford
  • North Haven
  • Northford
  • Branford
  • North Branford
  • Guilford
  • Madison